Privacy Policy

1. Introduction

SunlitValleyPoint ("us," "we," or "our") is dedicated to safeguarding your privacy. This document outlines the management of your data when you access our website sunlitvalleypoint.sbs or utilize our yacht charter offerings.

You agree to the data protocols outlined here by engaging with our services. This document is in line with privacy regulations such as the Personal Information Protection and Electronic Documents Act (PIPEDA) and other pertinent privacy laws in Canada.

2. Data Collection

2.1 Personally Identifiable Information

We gather personally identifiable information that you willingly provide to us when you take actions such as:

• Reserve a yacht
• Reach out to us via our site or telephone
• Sign up for our email updates
• Complete our web-based forms
• Engage in our surveys or promotional activities

The data collected might include:

• Your name, contact details such as email, phone, and address
• Payment details (handled securely by external services)
• Your preferences and specifics about charters
• Information on contacts to be used in emergencies
• Special dietary needs or health-related details (if disclosed)

2.2 Information Collected Automatically

Automatically collected data when you visit our website includes:

• IP addresses and geographic locations
• Type and version of internet browser
• Visited pages and duration of site interaction
• Referral sources
• Information regarding devices used, including screen size

2.3 Cookies and Similar Technologies

For improved website experience, we use cookies and related technologies to:

• Store your preferences
• Assess website performance
• Offer tailored content
• Enhance our services

It's possible to set your cookie preferences via your web browser controls or our consent banner for cookies.

3. Utilization of Information

We utilize the data we accumulate for purposes such as:

• Service Provision: To render services related to yacht charters, manage reservations, and communicate about your bookings.
• Customer Assistance: To address your concerns and provide support.
• Transaction Management: For handling payments and overseeing financial matters.
• Security Measures: To safeguard our operations and prevent fraud.
• Promotional Outreach: With your permission, to send marketing material and updates.
• Website Enhancement: To analyze interaction patterns and refine our website's functionality.
• Legal Adherence: To conform to relevant laws and regulatory obligations.

4. Disclosure and Sharing of Information

Your personal data is not sold, exchanged, or leased out to third parties. However, certain scenarios may necessitate sharing your information:

4.1 Third-Party Services

Information may be shared with service providers who support us in website maintenance, payment processing, marketing, analytics, and customer assistance.

4.2 Legal Obligations

Your details could be made public in response to legal orders, during emergencies, or to probe suspected unlawful acts.

4.3 Corporate Transactions

Should a business consolidation, asset sale, or acquisition occur, your data may be part of the transferred assets.

5. Information Security

We adopt suitable security measures, such as encryption and secure servers, to shield personal data from unauthorized access or disclosure. Nevertheless, no electronic storage or transmission method is foolproof.

6. Data Retention

We retain personal information for only as long as it serves the purposes it was collected for or as required by law. For instance:

• Charter Reservations: 7 years for tax/legal reasons.
• Email Updates: Until you choose to unsubscribe.
• Website Analytics: 26 months.
• Support Interactions: 3 years following the most recent exchange.

7. Rights and Choices

You hold rights to access, correct, or delete your information (where lawful), data portability, withdraw from marketing, and control over cookies. Contact us for exercising these rights.

8. Links to External Services

8.1 Google Analytics

Website use is analyzed through Google Analytics, but you may opt out using the Google Analytics Opt-out Browser Add-on.

8.2 Social Media Widgets

Our site has links to social platforms which follow their own privacy protocols.

8.3 Payment Gateways

Our payment transactions are handled by PCI DSS-compliant third-party processors.

9. Cross-Border Information Transfers

Your data might be transferred to, and handled in countries other than Spain. We maintain protections compliant with current privacy legislation.

10. Protection of Minors

Individuals under 13 are not the target audience of our services, and we do not collect their data knowingly. If a minor has provided their data, please contact us promptly.

11. Policy Updates

Modifications to this Privacy Policy could occur to reflect changes in our practices or legal responsibilities. You will learn about any updates via postings on the website, emails to registered consumers, or announcements on our site. Continued interaction post-update implies acceptance of the terms.

12. Contact Details

For inquiries concerning this Privacy Policy or our data handling practices, get in touch:

13. Adherence to Google Advertisement User Consent Policy

Our activities are in line with Google Ads user consent policies. Modifications to cookie or tracking settings can be made at any time within our cookie configurations.